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Privacy Policy

Effective Date: 11/08/2024

1. Introduction

Welcome to Renovare. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, or engage with other activities, services, features, or resources we make available. Users may be asked for, as appropriate, their first name, last name, email address, mailing address, and phone number. Additionally, we may collect health-related data that Users voluntarily submit to us, including but not limited to:

  • Average heart rate
  • Total steps
  • Sleep duration (total sleep hours and minutes)
  • Sleep data (including sleep start and end times, sleep stages, and related metrics)

Users may, however, visit our Site anonymously. We will collect personal identification and health-related information from Users only if they voluntarily submit such information to us.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Find and prevent fraud.
  • Assist healthcare providers, including doctors, in understanding your health data to provide more accurate and personalized treatment recommendations.
  • Analyze collected health data (such as heart rate, steps, and sleep patterns) to identify potential health concerns and support your healthcare providers in monitoring your well-being.

4. How We Share Your Information

We may share the information we collect in the following ways:

  • With Medical Professionals: We may share your information with healthcare providers, including doctors, to assist them in understanding your health data and providing you with more accurate and personalized treatment.
  • For Legal Reasons: We may share information about you if we are required to do so by law or if we believe it is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activity.

5. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by Renovare. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the privacy policy of every site you visit.

6. Security of Your Information

We take reasonable precautions to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Termination of Data

If you wish to have your data deleted, you can remove yourself from the app or contact us at hello@renovare.com. We will ensure that all your personal and health-related information is permanently deleted from our records upon request.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@renovare.life.

Terms and Conditions

Effective Date: 04/08/2023

1. Introduction

Welcome to Renovare. By using our services, including the synchronization of health-related data from smartwatches, you agree to the following Terms and Conditions. Please read them carefully.

2. Services Overview

Renovare provides a platform that syncs health data from various smartwatches to enhance user experiences through third-party applications we develop. By using our services, you consent to the collection and use of your data as outlined in this agreement.

3. User Consent and Data Collection

a. Consent: By using our services, you grant Renovare permission to collect and process data from your smartwatch. This data may include, but is not limited to, activity levels, heart rate, sleep patterns, and other health metrics.

b. Data Usage: The data collected is used to personalize and improve the services provided by Renovare and third-party applications. We do not sell or share your data with unauthorized third parties.

c. Third-Party Integrations: Our services may integrate with third-party applications. While we strive to ensure these partners adhere to similar privacy standards, Renovare is not responsible for their data practices. We encourage you to review the terms and conditions of any third-party applications you use.

4. User Responsibilities

a. Accuracy of Information: Users are responsible for providing accurate and up-to-date information. Renovare is not liable for any issues arising from inaccurate data provided by users or smartwatches.

b. Compliance with Laws: Users must comply with all applicable laws and regulations when using our services. Unauthorized use of our services may result in termination of access.

5. Intellectual Property

All intellectual property rights in our services, including software, content, and trademarks, are owned by Renovare or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes.

6. Disclaimer and Limitation of Liability

a. Disclaimer: Our services are provided “as is” without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of data.

b. Limitation of Liability: To the maximum extent permitted by law, Renovare shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.

7. Amendments

Renovare reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated through our website or directly to users. Continued use of our services after changes have been made constitutes acceptance of the revised terms.

8. Termination

We reserve the right to terminate or suspend access to our services at any time, with or without cause or notice, including for violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms shall be resolved in the courts of South Africa.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at hello@renovare.life.

Acknowledgment

By using Renovare’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.